FAQ

How can I cancel my booking?: If your plans have changed, just contact us in any convenient way 24 hours before the trip and the refund will be provided
What information is needed for booking a transfer?: It is enough to inform us about the arrival date and time, the flight number, the number of passengers, the meeting point (for example, Malpensa airport), and the destination
Should I pay extra charges to the driver?: No, our rates are fixed and transparent. When booking a transfer, you pay the full price for the services without hidden fees. Thus, no extra money should be paid to the driver in place
What should I do if my flight is delayed?: You have nothing to worry about. We monitor the arrival table and are aware of changes in time that are independent of you. Our driver will meet you regardless of the circumstances
How can I find my driver at the airport?: A chauffeur will be waiting for you with a name board at the arrival zone. If any trouble has occurred, just contact us
How can I book an airport transfer?: It is enough just to fill in and confirm the order form. On our website, you can easily book any vehicle from the given list in advance. We suggest you do it at least 24 hours before the trip. The option of urgent booking is also available. In this case, contact us to learn whether a needed vehicle is free now